Student Holmes has an ‘Out Of Hours’ service in case of emergency situations for managed properties outside of our opening times.
If the property is a let only property you will have to get into contact with your landlord.
Our ‘Out Of Hours’ times are any times outside the hours of:
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 9:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm
These times may differ for national holidays.
This should only be for a genuine emergency and be outside of work hours. Contractors may charge extremely high rates for out of hours work, therefore if a call out is needed and is deemed not necessary, you as tenants may be liable for the call out charge.