Deposits (if applicable)

A deposit is payable in order to secure your booking. Deposits are to be held as security against any resident leaving the property owing rent, or to pay for any damages caused to property or chattels during the course of the Tenancy Period. It is essential that all residents complete the Check-In Inspection Record as soon as they move into their room, this serves to protect them against damages that may have been caused by the previous resident. The Check-In Inventory Record will be provided to all students by Student Holmes if your are in one of our management properties.

All deposits are protected by the Deposit Protection Service and will be returned within 28 days of the Tenancy Period ending, less any charges levied for damage to the property or rent outstanding. To ensure that mutual agreement can be reached the tenant should ensure that he/she arranges a room/flat inspection before departure in conjunction with the HospitalityTeam. Should a student disagree with any charges, they should raise the issue in writing to the Hospitality Manager within 10 days of receiving notice of charges. In the event that an agreement cannot be reached on level of charges, TDS will offer an arbitration service.

Payment plans/guarantors

As per the terms set out in the AST, all rent monies are due at set dates throughout the year. Student Holmes offers an option to make a single payment house account payment, alternatively students can pay three payments throughout the year which are timed to approximately coincide with student loan dates, or students are able to pay by post dated cheques.

Students will be required to set up direct debits at the time they sign their tenancy agreement. Student staggered payment options are only available to residents who are able to provide a UK based Guarantor. This pesron must be a permanent resident of England, Northern Ireland, Scotland or Wales, willing to act as Guarantor in the event of non–payment of rent or damage and be able to provide proof of residence in the form of a council tax bill or utility bill which is no more than three months old.